Privacy and Disclosure
The purpose of this statement is to define the City
of Fresno’s (CFRS) policy with regards to the
collection and use of personally identifiable information
(PII). PII is any information relating to an identified
or identifiable individual who is the subject of
CFRS only collects anonymous customer information.
Anonymous information: This type of information does
not identify specific individuals and is automatically
transmitted by your browser. This information consists
- The URL (Uniform Resource Locator or address)
of the web page you previously visited;
- The domain names and/or IP addresses which are
numbers that are automatically assigned to your computer
whenever you are connected to the Internet or World Wide Web.
- The browser version you are using to access the site.
This information is used to help improve the CFRS’s
Web Site. None of the information can be linked to
Access to Personally Identifiable
Access to personally identifiable information in public
records at local levels of government in the City of
Fresno is controlled primarily by the California Public
Records Act (Government Code Section 6250, et. seq.).
Information that is generally available under the Public
Records Act may be posted for electronic access through
CFRS web site. While the Public Records Act sets the
general policies for access to CFRS records, other
sections of the California code as well as federal
laws also deal with confidentiality issues.
Email addresses obtained through CFRS Web Site will
not be sold or given to other private companies for
marketing purposes. The information collected is subject
to the access and confidentiality provisions of the
Public Records Act, other applicable sections of the
California code as well as Federal laws. Email or other
information requests sent to the CFRS Web Site may
be maintained in order to respond to the request, forward
that request to the appropriate party, communicate
updates that may be of interest to members and retirees,
or to provide CFRS web designer with valuable customer
feedback to assist in improving the site. Individuals
can cancel any communications regarding new service
updates at any time.
Use of “Cookies”
Some CFRS applications use “cookies”. A
cookie is a small data file that certain web sites
write to your hard drive when you visit them. A cookie
file can contain information such as a user id that
the site uses to track the pages you have visited.
But the only personal information a cookie can contain
is information you supply yourself. A cookie is only
a test file and cannot read data off your hard disk
or read cookie files created by other sites. Cookies
can track user traffic patterns, recognize your computer’s
browser when you return, and could provide personalized
content without requiring sign-in.
browser. However, they may be required to use some
of the web applications on CFRS site.