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City of Fresno

Privacy and Disclosure

The purpose of this statement is to define the City of Fresno’s (CFRS) policy with regards to the collection and use of personally identifiable information (PII). PII is any information relating to an identified or identifiable individual who is the subject of the information.

CFRS only collects anonymous customer information.

Anonymous information: This type of information does not identify specific individuals and is automatically transmitted by your browser. This information consists of:

  • The URL (Uniform Resource Locator or address) of the web page you previously visited;
  • The domain names and/or IP addresses which are numbers that are automatically assigned to your computer whenever you are connected to the Internet or World Wide Web.
  • The browser version you are using to access the site.

This information is used to help improve the CFRS’s Web Site. None of the information can be linked to an individual.

Access to Personally Identifiable Information

Access to personally identifiable information in public records at local levels of government in the City of Fresno is controlled primarily by the California Public Records Act (Government Code Section 6250, et. seq.). Information that is generally available under the Public Records Act may be posted for electronic access through CFRS web site. While the Public Records Act sets the general policies for access to CFRS records, other sections of the California code as well as federal laws also deal with confidentiality issues.

Email addresses

Email addresses obtained through CFRS Web Site will not be sold or given to other private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of the Public Records Act, other applicable sections of the California code as well as Federal laws. Email or other information requests sent to the CFRS Web Site may be maintained in order to respond to the request, forward that request to the appropriate party, communicate updates that may be of interest to members and retirees, or to provide CFRS web designer with valuable customer feedback to assist in improving the site. Individuals can cancel any communications regarding new service updates at any time.

Use of “Cookies”

Some CFRS applications use “cookies”. A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user id that the site uses to track the pages you have visited. But the only personal information a cookie can contain is information you supply yourself. A cookie is only a test file and cannot read data off your hard disk or read cookie files created by other sites. Cookies can track user traffic patterns, recognize your computer’s browser when you return, and could provide personalized content without requiring sign-in.

You can refuse cookies by turning them off in your browser. However, they may be required to use some of the web applications on CFRS site.

 

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